Pawfinity clients have 24 hour access to our extensive library of training tutorial videos which cover most questions regarding the setup and the usage of both basic and advanced features of our system. These videos are well organized in groups and broken down with bookmarks, helping you jump directly to the information you are looking for.
For more specific requests, simply login to your business dashboard and open a new support ticket directly from your dashboard. Clean, permanent records of support conversations between you will be available for years to come. Someone from our responsive tech support team will be in touch to quickly address your issue. Hours of live support are from 8am to 8pm Eastern (UTC-5), 7 days a week.